We will send you a comprehensive report on what happened during the free trial. The report will include the number of customers we have served with all the transcripts. You can then decide on whether you want to continue with us.
If we take more leads for your website than your initial plan, we will send you a warning email to let you know. You then decide to pay for the extra leads as stated on your current plan, or we can change your plan that comes with more leads per month for you.
If the question is considered critical, We will call you immediately to get the required answer. If not we will get the customer’s details and transfer it to your helpdesk system. We will also notify you about the issue.
Our offices are located in Boston, USA and Dubai, U.A.E. Our agents are professionally training for various industries and fluent in English. The agents are physically located in our USA, Dubai, Philippines, India and Brazil. We have agents to cover all shifts, 24 hours a day.
We have a secret algorithm that allows us to start providing support on your website in about 2 hours.
We provide live chat agents on any English and Portuguese speaking countries.
We support 15 leading industries: E-Commerce, Real Estate, Startups, SAAS, Auto Sales, Travel & Tourism, Health, Web Hosting, Pharmacy, Government, IT Services, Small Business, Fashion & Apparel, Jobs & Education, Hotels & Restaurants.
Yes you can. We will get in touch with you if this is required.
If you have any specific question about your account, or desire to change any of your services, you can contact us at our website via our live agents 24 hours a day on our website . If they cannot answer, we will return to you as soon as possible.
You can try our free trial for 7 days or 200 chats. We will help you setup the live chat on your website free of charge.
We qualify each chats on whether they bring any value to your business. We charge only for those chats. We never charge you for incomplete chats.
We will not charge anything during the trial period. It is just our company policy to collect the credit card information. However, if you request to do the trial without entering the credit card, we can open an exception. We know that you will be happy with our live agent services.
Yes, we will help you installing the simple chat software HTML script on your website or we can show how you or your web designer can do it yourself. It should only take a few minutes.
No, we can support many websites in many industries.
Yes, the chat box can be easily and fully customized to match your website design.
Please contact us via our website’s chat box, via email, as well as via our telephone support number.