PLANS & PRICING

Most Affordable Live Chat Outsourcing Services

Whether you are a small business with 5 employees or a large business with hundreds of employees, our chat services are built to scale with your business.

Get our FREE 7 days TRIAL NOW, pick a plan below

All our plans comes with Free Live Chat Software, Full Branding, Social Media Integration, White Label & 50+ Integration Modules.

In addition, all of our plans comes with:
Dedicated Account Manager, Instant Lead Forwarding, Daily Reporting, Weekly Summary Report, Instant Email Chat Delivery, Instant Lead Delivery, Your Logo in Chat, Customized Canned Responses, Widget Theme (Chat box) Customization, a public or private Knowledgeable and FAQ created for you and or customers, at request, Facebook and Twitter Chat Monitoring, and much more. 
Female customer service agent in a call center
LITE-Small Business
$299 $249per month
  • 10 hrs/day, 5 days/wk LIVE AGENTS

  • 75 Inquiries or Leads
  • Unlimited Chats
  • FREE Chat Software or we can use your software
  • FREE installation

  • 1 Domain (website)
  • Facebook Chat Monitoring

  • Twitter Chat Monitoring

  • Emergency Phone calls Support
  • Additional Inquiry / Lead: $3.50

SILVER-Large Business
$999per month
  • 24×7 LIVE AGENTS
  • 700 Inquiries or Leads
  • Unlimited Chats
  • FREE Chat Software or we can use your software
  • FREE installation

  • 3 Domains (websites)
  • Facebook Chat Monitoring
  • Twitter Chat Monitoring
  • Emergency Phone calls Support
  • Additional Inquiry / Lead: $2.50
GOLD-Corporate
$1,499per month
  • 24×7 LIVE AGENTS
  • 1200 Inquiries or Leads
  • Unlimited Chats
  • FREE Chat Software or we can use your software
  • FREE installation

  • 5 Domains (websites)
  • Facebook Chat Monitoring
  • Twitter Chat Monitoring
  • Emergency Phone calls Support
  • Additional Inquiry / Lead: $2.00

Looking for a more customized plan? Contact us now!

Easy Start Up Process

1 – Register for the Free Trial

We start all our customers with a free trial. This way we can understand what is the right plan for you. You can try our free trial for 30  DAYS ON OUR CHAT SOFTWARE. If you would lke for us to take over some of your Chat requests, we can set you up.

2 – Go Live on your Website

Our proprietary professional agents can start providing live support for your website within 2 hours. Depending on your business and time availability. We will be in touch with you for additional training details.

3 – Deliver Excellent Customer Support

During the free software trial, we will send you a detailed report on the chats scripts from your websites and our agents, if we are taking some of your chat requests. You can then choose to continue with us and start delivering exceptional customer support right on your website.

FAQ – Frequently Asked Questions

What is the difference between inquiry & lead?

Inquiry: Location inquiry, pre-sales question, general support, follow up question, price inquiry.

Lead: Visitor asking for specific product / service that requires further followups from your side.

All leads and inquiries will be instantly forwarded to you by email and will be always available in our centralized database for your access.

Do you charge for incomplete chats?

We qualify each chats on whether they bring any value to your business. We charge only for those chats. We never charge you for incomplete chats.

What happens after the Free Trial?

We will send you a comprehensive report on what happened during the free trial. The report will include the number of customers we have served with all the transcripts. You can then decide on whether you want to continue with us.

Where are your agents physically based?

Our offices are located in Boston, USA and Dubai, U.A.E. To maintain high quality, All our agents are physically located in our USA office.

What if the agent does not know the answer?

If the question is considered critical, We will call you immediately to get the required answer. If not we will get the customer’s details and transfer it to your helpdesk system. We will also notify you about the issue.

How long will the setup take?

We have a secret algorithm that allows us to start providing support on your website in less than 2 hours.

Are there any limitations on the free trial?

We offer you the full functionality during the free trial. The only limitation is the number of days (7 Days) and the number of successful inquiries or leads (200).

What are the industries you support?

We support 15 leading industries: E-Commerce, Real Estate, Startups, SAAS, Auto Sales, Travel & Tourism, Health, Web Hosting, Pharmacy, Government, IT Services, Small Business, Fashion & Apparel, Jobs & Education, Hotels & Restaurants.

Can i also chat with my website visitors?

Yes you can. We will get in touch with you if this is required.

What payment methods do you accept?

We accept all major credit cars including Visa, Mastercard, Discover and American Express through our secure payment gateway. If you want to pay us through any form of offline payment, Get in touch with us and we will figure it out.

FREE 7 DAYS TRIAL

MaxHelpChat-baloon-Logo5-280x165

Our goal is to spend the 7 day trial period using our Chat software to help us measure how many visitors will be using our LIVE CHAT AGENTS and how many LEADS we will be providing for you.
We will provide you with a full report along with our recommendations for your site. We will also be sending you the LEADS as soon as we identify them.

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Website address to be used on this trial (required)

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You will receive an email from us with instructions soon. Please check you SPAM box in case you don’t see the email in your regular Inbox. One of our account managers may contact you as well.
Thank you for considering Max HelpChat for your business.