We start all our customers with a free trial. This way we can understand what is the right plan for you. You can try our free trial for 30 DAYS ON OUR CHAT SOFTWARE. If you would lke for us to take over some of your Chat requests, we can set you up.
Our proprietary professional agents can start providing live support for your website within 2 hours. Depending on your business and time availability. We will be in touch with you for additional training details.
During the free software trial, we will send you a detailed report on the chats scripts from your websites and our agents, if we are taking some of your chat requests. You can then choose to continue with us and start delivering exceptional customer support right on your website.
Lead: Visitor asking for specific product / service that requires further followups from your side.
All leads and inquiries will be instantly forwarded to you by email and will be always available in our centralized database for your access.
We qualify each chats on whether they bring any value to your business. We charge only for those chats. We never charge you for incomplete chats.
We will send you a comprehensive report on what happened during the free trial. The report will include the number of customers we have served with all the transcripts. You can then decide on whether you want to continue with us.
Our offices are located in Boston, USA and Dubai, U.A.E. To maintain high quality, All our agents are physically located in our USA office.
If the question is considered critical, We will call you immediately to get the required answer. If not we will get the customer’s details and transfer it to your helpdesk system. We will also notify you about the issue.
We have a secret algorithm that allows us to start providing support on your website in less than 2 hours.
We offer you the full functionality during the free trial. The only limitation is the number of days (7 Days) and the number of successful inquiries or leads (200).
We support 15 leading industries: E-Commerce, Real Estate, Startups, SAAS, Auto Sales, Travel & Tourism, Health, Web Hosting, Pharmacy, Government, IT Services, Small Business, Fashion & Apparel, Jobs & Education, Hotels & Restaurants.
Yes you can. We will get in touch with you if this is required.
We accept all major credit cars including Visa, Mastercard, Discover and American Express through our secure payment gateway. If you want to pay us through any form of offline payment, Get in touch with us and we will figure it out.