Features
Wondering what our Live Chat can do? Here's a comprehensive list of all Max Help Chat features for you!
User-Friendly
Most of the features one click away, we have build Max HelpChat to be as easy to use as possible.
Full Responsive
Small Screen big Screen it will fit no matter what. Fully responsive and mobile optimised that's how it should be.
Secure Protect
Build to be as secure as possible and because it is installed on your server you are in control of everything.
Transfer Clients
Transfer customers to other operators.
Operator Panel
Beautiful and fully responsive with more than 20 permission levels for your operators, you are in charge!
Live Online Visitors
Wherever you place an embed code you will have live status of your visitors, from where they come and how long they stay.
Operator History
Statistics, ratings and feedbacks everything for each operator you have set.
File System
Advanced file and image manager, complete file system for chat attachments.
Responses
No need for typing the same message again and again, setup standard responses for the chat.
Auto ProActive
Engage and Auto engage website visitors build into Live Chat 3 with all the options you can imagen.
Chat-Bot
Setup auto answers for the chat until you pick up the client. Let the included chat bot handle some questions.
Departments
Unlimited use of the chat widget on websites, clients, chats, departments, etc.
Fancy Statistics
Not just statistics, beautiful and professional statistics. Export to excel, image or csv at anytime.
URL Blacklist
The name says it, black list URL's right from your operator panel.
Settings
Control everything from the operator panel without any coding knowledge, simple and easy.
Auto Updater
New update? No problem, head to your operator panel - mainenace and with a click you run the latest version.
Fancy Statistics
Not just statistics, beautiful and professional statistics. Export to excel, image or csv at anytime.
URL Blacklist
The name says it, black list URL's right from your operator panel.
Settings
Control everything from the operator panel without any coding knowledge, simple and easy.
Auto Updater
New update? No problem, head to your operator panel - mainenace and with a click you run the latest version.
Logs
logs everything, logins, chats, online visitors, locations and you can check them all.
Feedback
Receive feedbacks and ratings from your clients after each conversation.
Smart Search
Search across conversations, messages, users with ease.
Business Hours
With our Software you can add business hours, don't waste your time.
Notifications
Build in Push-, Desktop-, Email- and SMS Notifications, never miss a client!
Branding / Layout
Fully template based and easy to adapt to your website design.
Notes
Add notes to each conversation you had with your client.
Emoticons
Operator and client side can use emoticons and they work on all devices.
Star Messages
Starr messages to easily find important information again.
Offline Messages
Not Online? Not a problem, contact form can be shown.
Multi Languages
Offer your solution in different languages, many are already included.
Group Chat
The first live chat that has a function for group chats. Perfect for holding seminars or meetings!
Sounds
You will also be notified acoustically when a new user is waiting for you. If sounds disturb you, you and the client can also turn them off.
Apps
You can enjoy our free Android and IOS apps for Live Chat 3 when you need to work on the go.
More Features
There are many more features and each update adds new ones. Try the demo to get the full impression.
INTEGRATES INTO ANY WEBSITE
Max Help Chat can be full integrated into any website.
We have made it super easy for you to include any our software in any type of website. This live chat works so easily with WordPress, Typo3, Joomla and all other content management systems on the market. Just copy and paste a provided code and you good to go!