Features

Wondering what our Live Chat can do? Here's a comprehensive list of all Max Help Chat features for you!

User-Friendly

Most of the features one click away, we have build Max HelpChat to be as easy to use as possible.

Full Responsive

Small Screen big Screen it will fit no matter what. Fully responsive and mobile optimised that's how it should be.

Secure Protect

Build to be as secure as possible and because it is installed on your server you are in control of everything.

Transfer Clients

Transfer customers to other operators.

Operator Panel

Beautiful and fully responsive with more than 20 permission levels for your operators, you are in charge!

Live Online Visitors

Wherever you place an embed code you will have live status of your visitors, from where they come and how long they stay.

Operator History

Statistics, ratings and feedbacks everything for each operator you have set.

File System

Advanced file and image manager, complete file system for chat attachments.

Responses

No need for typing the same message again and again, setup standard responses for the chat.

Auto ProActive

Engage and Auto engage website visitors build into Live Chat 3 with all the options you can imagen.

Chat-Bot

Setup auto answers for the chat until you pick up the client. Let the included chat bot handle some questions.

Departments

Unlimited use of the chat widget on websites, clients, chats, departments, etc.

Fancy Statistics

Not just statistics, beautiful and professional statistics. Export to excel, image or csv at anytime.

URL Blacklist

The name says it, black list URL's right from your operator panel.

Settings

Control everything from the operator panel without any coding knowledge, simple and easy.

Auto Updater

New update? No problem, head to your operator panel - mainenace and with a click you run the latest version.

Fancy Statistics

Not just statistics, beautiful and professional statistics. Export to excel, image or csv at anytime.

URL Blacklist

The name says it, black list URL's right from your operator panel.

Settings

Control everything from the operator panel without any coding knowledge, simple and easy.

Auto Updater

New update? No problem, head to your operator panel - mainenace and with a click you run the latest version.

Logs

logs everything, logins, chats, online visitors, locations and you can check them all.

Feedback

Receive feedbacks and ratings from your clients after each conversation.

Smart Search

Search across conversations, messages, users with ease.

Business Hours

With our Software you can add business hours, don't waste your time.

Notifications

Build in Push-, Desktop-, Email- and SMS Notifications, never miss a client!

Branding / Layout

Fully template based and easy to adapt to your website design.

Notes

Add notes to each conversation you had with your client.

Emoticons

Operator and client side can use emoticons and they work on all devices.

Star Messages

Starr messages to easily find important information again.

Offline Messages

Not Online? Not a problem, contact form can be shown.

Multi Languages

Offer your solution in different languages, many are already included.

Group Chat

The first live chat that has a function for group chats. Perfect for holding seminars or meetings!

Sounds

You will also be notified acoustically when a new user is waiting for you. If sounds disturb you, you and the client can also turn them off.

Apps

You can enjoy our free Android and IOS apps for Live Chat 3 when you need to work on the go.

More Features

There are many more features and each update adds new ones. Try the demo to get the full impression.

INTEGRATES INTO ANY WEBSITE

Max Help Chat can be full integrated into any website.

We have made it super easy for you to include any our software in any type of website. This live chat works so easily with WordPress, Typo3, Joomla and all other content management systems on the market. Just copy and paste a provided code and you good to go!